Shipping
We process orders within 1–2 business days. Standard delivery typically takes 5–9 business days. Enjoy free shipping on all orders over $50.
Returns
Not the perfect fit? We offer a 30-day happy-tail return policy. If you're not delighted, contact us within 30 days of delivery for a refund or exchange. Items should be in their original condition. Personalized/engraved items are made just for you and can only be returned if they arrive damaged or defective.
Need help?
Reach out any time and our pet-loving team will be glad to help.